Is Slack becoming too similar to a corporate after party at a dive bar? Let me explain.

Christina Ou
4 min readApr 17, 2019

This blog title is by no means a reflection of my feelings for Slack itself. As a product designer, I love Slack. Communicating with GIPHs? Yes. Customized channels that cater to every niche? Yes. Integrations with other applications for a seamless experience? Yes. But despite all the great things about Slack as a product and a company, it feels like we’ve possibly opened a portal into the darkest and most perverse parts of humanity (slightly joking, but mostly serious).

As we all have seen happen since the dawn of the internet, people who are able to hide their identity behind a screen use this free range to troll and offend and bully with little to no reprimand. While not ideal, I can see how the publicness of public forums encourages this kind of behavior. Sites like Twitter, Reddit and YouTube have become known as breeding grounds for horrible comments and death threats as the war between hate speech and freedom of speech rages on in this modern era. Slack, however, is like a wolf in sheep’s clothing.

Slack has evolved from what was originally an internal tool for a small gaming company to the industry-standard way of communicating in enterprises. Beyond the mass of companies that are on Slack are also communities that don’t quite fall into the categories of either coworkers OR close friends. I’m talking professional organizations, niche interest audiences, local groups, school alumni and former coworkers. Unlike slack channels used…

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Christina Ou

Senior Product Designer @ Apollo.io. Passionate about innovative SaaS product design, cohesive user experiences, and research-driven decision making.